s92bat Privacy Policy

This Privacy Policy describes how s92bat ("s92bat," "we," "us," "our") collects, processes, stores, and protects the personal data of individuals ("you," "your," "the Player") who visit the s92bat website, register an s92bat account, or use any product or service made available through the s92bat platform, including cricket betting, live dealer casino, slots, Teen Patti 20-20, and fishing games.

s92bat is committed to handling your personal data responsibly, transparently, and in accordance with applicable international data protection standards and the principles of purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality.

By registering an s92bat account or continuing to use the s92bat platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Privacy Policy should be read in conjunction with the s92bat Terms & Conditions, which are incorporated by reference.

s92bat collects personal data from you through several channels: directly when you register and use your account, automatically through your use of the platform, and in limited circumstances from third-party sources such as payment processors and identity verification partners. The categories of personal data we collect include the following:

s92bat does not intentionally collect special categories of sensitive personal data (such as health data, political opinions, or religious beliefs) unless this is strictly required to process a responsible gaming or self-exclusion request, in which case such data is handled with the highest level of care and access restriction.

s92bat uses the personal data it collects for specific, defined purposes only. We do not process your data in any manner incompatible with the purposes for which it was originally collected. The primary purposes for which s92bat processes your personal data are:

• Account Registration and Management: To create, verify, and maintain your s92bat player account, including identity verification in accordance with our KYC obligations.
• Service Delivery: To process bets and casino wagers, manage your s92bat wallet, credit deposits, and process withdrawal requests through JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and other supported Pakistani payment methods.
• Regulatory Compliance: To meet our obligations under applicable anti-money laundering (AML), counter-financing of terrorism (CFT), and know-your-customer (KYC) requirements imposed by s92bat's licensing and regulatory framework.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeover, bonus abuse, and other forms of prohibited conduct on the s92bat platform.
• Responsible Gaming: To monitor player activity for indicators of problem gambling behaviour, enforce self-exclusion and deposit limit settings, and fulfil our duty of care obligations toward players who have engaged with s92bat's responsible gaming tools.
• Customer Support: To respond to your queries, process complaints, and resolve disputes relating to your s92bat account.
• Marketing and Promotions: To send you information about s92bat bonuses, promotions, and new products where you have provided consent or where we have a legitimate interest in doing so. You may opt out of marketing communications at any time.
• Platform Improvement: To analyse aggregated usage patterns, diagnose technical issues, and improve the performance and user experience of the s92bat platform for all Pakistani players.

s92bat processes your personal data on one or more of the following legal bases, depending on the specific processing activity in question:

• Contractual Necessity: Processing required to perform the contract between you and s92bat — including operating your account, processing transactions, and delivering gaming services.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including AML, KYC, and responsible gaming obligations imposed by s92bat's licensing authority.
• Legitimate Interests: Processing conducted for s92bat's legitimate business interests, such as fraud prevention, platform security, and product analytics, where these interests are not overridden by your fundamental privacy rights.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily in relation to direct marketing communications. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

s92bat does not sell, rent, or trade your personal data. We share your personal data only in the limited circumstances described below, and only with parties who are subject to appropriate contractual or legal obligations to protect your information:

• Payment Processors: JazzCash, EasyPaisa, Raast, 1LINK, HBL, UBL, Meezan Bank, Visa, Mastercard, and other payment service providers receive the minimum financial data necessary to process your deposit or withdrawal transaction.
• Identity Verification Partners: Third-party KYC and AML screening providers who assist s92bat in verifying your identity and screening against regulatory watchlists receive your identity documents and personal details solely for verification purposes.
• Technology and Infrastructure Providers: Cloud hosting, cybersecurity, and platform technology partners who process data on s92bat's behalf under strict data processing agreements.
• Game Content Providers: Third-party casino game studios and sports data feed providers may receive anonymised session or wagering data strictly necessary to deliver and audit game outcomes.
• Regulatory and Law Enforcement Authorities: s92bat will disclose personal data to competent regulatory bodies, law enforcement agencies, or financial intelligence units where required to do so by law, court order, or regulatory directive.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a material part of s92bat's business assets, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections being maintained.

In all cases, s92bat applies the principle of data minimisation: only the minimum personal data necessary for the specific purpose is shared with any third party.

Some of s92bat's technology and service partners operate servers or infrastructure located outside Pakistan. Where personal data is transferred internationally, s92bat ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under applicable data protection law. These safeguards may include standard contractual clauses, binding corporate rules, or adequacy decisions applicable to the recipient country.

You may request details of the specific safeguards applicable to any international transfer of your personal data by contacting s92bat support.

s92bat retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any applicable legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:

• Account and Identity Data: Retained for the duration of your active s92bat account relationship, plus a minimum of five (5) years following account closure, as required by AML and KYC regulations.
• Transaction and Financial Records: Retained for a minimum of five (5) years from the date of the transaction, in compliance with applicable financial record-keeping obligations.
• Responsible Gaming Records: Retained for the duration of any active self-exclusion or restriction period, plus a reasonable period thereafter to allow for re-registration checks.
• Technical and Usage Logs: Typically retained for up to twelve (12) months for security and fraud investigation purposes, after which they are anonymised or securely deleted.
• Support and Complaints Records: Retained for up to three (3) years from the date of resolution of the relevant query or complaint.

Where your personal data is no longer required for any lawful purpose, s92bat will securely delete or irreversibly anonymise it in accordance with our internal data disposal procedures.

As a data subject, you hold the following rights in relation to the personal data s92bat holds about you. You may exercise any of these rights at any time by submitting a written request to s92bat support:

s92bat will respond to all valid data subject requests within thirty (30) days of receipt. Where a request is complex or numerous, this period may be extended by up to a further two months, and you will be notified accordingly. s92bat reserves the right to request proof of identity before processing any data subject request.

s92bat uses cookies and similar technologies (including local storage and session tokens) to operate core platform functionality, remember your preferences, maintain your authenticated session, and analyse aggregate platform usage patterns. The types of cookies used by s92bat are:

• Strictly Necessary Cookies: Essential for the platform to function correctly. These include session authentication cookies and security tokens. They cannot be disabled without impairing your ability to use s92bat.
• Functional Cookies: Used to remember your preferences such as language settings, preferred payment method, and responsible gaming limit settings between sessions.
• Analytics Cookies: Used to collect anonymised data about how players navigate and interact with the s92bat platform. This data is used solely to improve platform performance and user experience. No personally identifiable information is included in analytics reports.

s92bat does not use third-party advertising cookies, retargeting pixels, or cross-site tracking technologies. You may manage or disable non-essential cookies through your browser settings. Please note that disabling strictly necessary cookies will prevent you from logging in to your s92bat account.

The s92bat platform is strictly intended for adults aged 21 years and older. s92bat does not knowingly collect or process personal data from any individual under the age of 21. If s92bat becomes aware that personal data has been submitted by or on behalf of a person under 21, we will immediately close the relevant account, void any transactions, and securely delete all associated personal data.

If you are a parent or guardian and believe that a minor in your care has registered an s92bat account or submitted personal data to s92bat, please contact s92bat support immediately so that the matter can be investigated and resolved without delay.

s92bat implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and s92bat servers.
• AES-256 encryption for sensitive personal data stored in s92bat databases, including identity documents and financial records.
• Role-based access controls ensuring that s92bat personnel can only access personal data strictly necessary for their specific job function.
• Regular penetration testing and vulnerability assessments conducted by independent cybersecurity specialists.
• Multi-factor authentication requirements for all s92bat staff accessing systems that contain player personal data.
• Comprehensive audit logging of all access to and modifications of player personal data records.
• Incident response procedures to detect, contain, and notify affected players and relevant authorities of any personal data breach within required timeframes.

While s92bat takes all reasonable steps to protect your data, no security system is entirely impenetrable. You are responsible for maintaining the security of your own s92bat account credentials as set out in our Terms & Conditions.

The s92bat platform may contain links to third-party websites or services operated by our game content providers or payment partners. s92bat is not responsible for the privacy practices or content of any third-party website. We encourage you to review the privacy policy of any third-party site you visit before submitting personal data. This Privacy Policy applies solely to data collected by s92bat through the s92bat platform.

s92bat reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Where a material change is made, s92bat will notify registered players by email or via an in-platform notification prior to the change taking effect.

The revised Privacy Policy will be published on this page with an updated effective date. Your continued use of the s92bat platform following publication of any amendment constitutes your acknowledgement of the revised Privacy Policy.

For any questions, concerns, or formal requests relating to this Privacy Policy, or to exercise any of your data subject rights, please contact the s92bat support team. All privacy-related communications should clearly state your registered account username and a description of your request or concern so that it can be directed to the appropriate team without delay.